Privacy Policy
ph947 Philippines

1. Introduction

ph947 operates an online gaming platform serving Filipino players aged 21 and above at https://ph947.net. In the course of providing our services — including account registration, payment processing, game delivery, customer support, and promotional communications — ph947 collects and processes personal data about our players and site visitors.

This Privacy Policy sets out in clear, plain Philippine English exactly what personal data ph947 collects, the purposes for which it is used, how long we keep it, with whom we may share it, and the rights that every Filipino player holds over their own data. We take our data protection responsibilities seriously and invest significantly in the systems and processes that keep your information safe.

If you have questions about this Policy or about how ph947 handles your data, you can reach our Data Privacy Officer at any time by emailing [email protected] or by contacting support through the live chat feature on the ph947 Platform.

2. Personal Data We Collect

ph947 collects only the data that is necessary to provide a safe, legal, and enjoyable gaming service to Filipino players. The categories of personal data we collect are described in the table below.

ph947 does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, political opinions, or health data, except where explicitly required by law or by responsible gaming obligations (for example, recording a self-exclusion request).

3. How We Collect Your Data

ph947 collects personal data through the following channels:

• Direct submission — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a promotional survey.
• Automated technical collection — through cookies, server logs, and analytics tools that record your interactions with the ph947 website and Platform. See Section 9 for full details on cookies.
• Payment providers — when you initiate a transaction via GCash, Maya, or Philippine bank transfer, ph947 receives transaction confirmation data including the reference number and the name associated with the payment account.
• KYC and identity verification partners — ph947 may use third-party identity verification services to cross-reference your submitted documents against authoritative databases. These partners operate under strict data processing agreements with ph947.
• Responsible gaming disclosures — if you voluntarily disclose information about gaming-related difficulties when requesting limits, cooling-off periods, or self-exclusion, that information is recorded and used solely for the purpose of administering your responsible gaming request.

4. Why We Use Your Personal Data

ph947 processes personal data only for clear, defined purposes. We do not use your data in ways that are incompatible with the reason it was originally collected.

5. Legal Basis for Processing

ph947 processes your personal data on the following legal grounds, consistent with applicable Philippine data privacy laws:

• Contractual necessity — processing your registration data, KYC documents, and payment information is necessary to enter into and perform our agreement with you as a registered ph947 player.
• Legal obligation — ph947 is required to collect and retain certain data to comply with anti-money laundering (AML) obligations, tax reporting requirements, and other applicable Philippine laws.
• Legitimate interests — ph947 processes technical data, gameplay data, and communications data on the basis of our legitimate interest in operating a secure, fair, and commercially viable gaming platform. We have assessed that this interest does not override the privacy rights of our players.
• Consent — where ph947 processes your data for direct marketing purposes (such as sending bonus offers and promotional emails), we rely on your freely given, informed consent obtained at registration or through your account marketing preferences. You may withdraw this consent at any time by updating your preferences or contacting support.

6. Sharing Your Personal Data

ph947 shares personal data only in limited, controlled circumstances. We do not sell, rent, or trade your personal information. Data may be shared with the following categories of recipients:

• Payment service providers — GCash, Maya, and Philippine banking partners receive only the transaction data necessary to process your deposit or withdrawal. These providers are independently regulated and operate under their own privacy policies.
• KYC and identity verification partners — third-party verification services may receive copies of your submitted identity documents to validate your identity and confirm you are aged 21 or above. These partners operate under strict data processing agreements with ph947.
• Game software providers — our game suppliers may receive anonymised or pseudonymised gameplay records necessary for game auditing, RNG certification, and dispute resolution. These providers do not receive your full identity or payment details.
• IT infrastructure and cloud service providers — ph947 uses secure, reputable cloud infrastructure to host the Platform. Providers with access to server data are bound by confidentiality obligations and data processing agreements.
• Legal and regulatory authorities — ph947 will disclose personal data to law enforcement, financial intelligence units, or courts in the Philippines where required by law, by court order, or by a lawful regulatory request. ph947 will notify affected players of such disclosures where legally permitted to do so.
• Professional advisers — lawyers, auditors, and accountants engaged by ph947 may access personal data where necessary for the provision of their professional services, under strict confidentiality obligations.

Any third party that receives personal data from ph947 is required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection laws.

7. Data Retention

ph947 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player. Where anonymised data is retained for statistical or analytical purposes, it is no longer considered personal data.

8. Security Measures

ph947 implements a multi-layered security framework to protect player data from unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• SSL/TLS encryption — all data transmitted between your device and the ph947 Platform is encrypted using industry-standard TLS protocols. Look for the padlock icon in your browser's address bar when accessing ph947.
• Encrypted data storage — sensitive personal data, including KYC documents and payment details, is encrypted at rest on our servers using AES-256 encryption.
• Access controls — access to personal data within ph947 is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and regular security training.
• Two-factor authentication — ph947 supports two-factor authentication for player accounts to reduce the risk of unauthorised account access.
• Regular security audits — ph947 conducts periodic vulnerability assessments and penetration tests on the Platform infrastructure.
• Fraud detection systems — automated systems monitor account activity for suspicious patterns, including unusual login locations, payment anomalies, and multi-accounting indicators.

9. Cookies and Tracking Technologies

ph947 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse site performance, and deliver relevant promotional content to registered players. A cookie is a small text file stored on your device when you visit the ph947 website.

The types of cookies used by ph947 are as follows:

• Essential cookies — required for the Platform to function. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled without preventing access to core Platform features.
• Functional cookies — remember your language preferences, game lobby filters, and display settings to personalise your experience on ph947.
• Analytics cookies — collect anonymised data about how players navigate the ph947 Platform, which pages are visited most frequently, and where technical errors occur. This data helps ph947 improve the site.
• Marketing cookies — used to identify which promotional campaigns directed players to ph947, and to ensure you see relevant bonus offers based on your activity. These cookies only apply to registered players who have opted in to promotional communications.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the ph947 Platform, but may affect the personalisation of your experience. ph947 does not use third-party advertising network cookies that track your activity across other websites unrelated to ph947.

10. Your Data Privacy Rights

As a player based in the Philippines, you have the following rights over your personal data held by ph947. To exercise any of these rights, contact our Data Privacy Officer at [email protected] or through the live chat support channel.

11. Minors and the 21+ Age Policy

ph947 is strictly intended for adults aged 21 years and above. ph947 does not knowingly collect, use, or retain the personal data of any person under the age of 21. The ph947 registration process includes an age declaration step, and KYC verification confirms age through government-issued documentation.

If ph947 discovers that personal data has been collected from a person under 21, that account will be immediately closed, all associated data will be deleted, and any funds associated with the account will be handled in accordance with our Terms and Conditions and applicable law.

If you are a parent or guardian and believe that a person under 21 in your care has registered on ph947, please contact us immediately at [email protected] so we can take prompt action.

12. Changes to This Privacy Policy

ph947 reserves the right to update this Privacy Policy at any time. Changes will be published on this page with a revised "Last updated" date. For significant changes that materially affect how we handle your personal data, ph947 will notify registered players via the Platform notification system or by email to the address registered on your account, giving you reasonable time to review the changes before they take effect.

Your continued use of the ph947 Platform after the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with any changes, you may request account closure in accordance with our Terms and Conditions.

ph947 recommends that you review this Privacy Policy periodically to stay informed about how your data is being protected. A copy of the current Policy is always accessible at https://ph947.net/privacy-policy.

13. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way ph947 handles your personal data, please contact our Data Privacy Officer through any of the channels below:

ph947 takes all privacy inquiries seriously. Whether you are a registered player seeking access to your data, a parent concerned about underage access, or a researcher with a question about our data practices, our Data Privacy Officer is here to help.